Services and Activities

Confidential Telephone Support Line

A confidential telephone support line providing an understanding and listening ear for carers who are finding it hard to cope with the practical and emotional difficulties of caring for someone with dementia. The support line is staffed by trained volunteers most of whom have experienced either professionally or personally the difficulties and traumas of being a carer. Initially it is operating over the Friday/Saturday/Sunday evening periods which are traditionally times when it is hard to get support. With time the coverage will be extended throughout the week.

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Activities and Social Support Sessions

A regular series of sessions aimed at encouraging both social and intellectual activity, and giving carers opportunities to meet and interact with other carers. They are designed to cater for a wide range of interests, and physical and mental capabilities and to assist in reducing isolation from the community as a whole. These are being developed jointly with CAMEO, St Mary’s Church and Suffolk Libraries.

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Food ‘n’ Friends Luncheon Clubs

A luncheon club inclusive of all the elderly and their carers but with a clear remit to support the carers of those with dementia, and an emphasis on maintaining social contact in the community. Catering for, generally, between four and eight persons it is an opportunity to develop and enjoy friendships in a  ‘family’ environment. This has been developed jointly with Age Concern.

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Information and Advice Centre

Prominent and easy access to quality information and support including displays of up-to-date information leaflets, booklets and available activities/services. Access through our website to extensive and accredited information, and a personal service to guide carers in their requests for information and in making contact with support agencies. This has been developed jointly with Suffolk Library Service.

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Medication and Pharmacy Support

Many who have dementia also have other ailments eg diabetes, chronic heart disease, etc which need daily medication. The number of pills that have to be accurately sorted can be large and confusing. The Pharmacy offers a personal service providing help to carers in ensuring that those they care for reliably take their medicine. Advice can be given regarding dosset boxes including special boxes which alert the person to the need to take their medication. In addition, the pharmacist can assist in liaising with the GP surgery, and “signposting” to other professional support.

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Carers’ Club and Info Café

A fortnightly social get-together with other carers and cared-for, organised by The Alzheimer’s Society and Age Concern, with two different styles. One week, a club designed by you with events, trips games, talks, refreshments, etc ie what you want to do. Another week, a drop-in café where you can just call in and enjoy a coffee, a cake, and a chat. On both days a professional outreach worker will be there for you if you need to talk - or just say “Hello”.

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